TOGETHER WE WIN®
Banc of California and Pacific Western Bank have merged.
Please continue to access your accounts through your respective online banking portal at pacwest.com or
bancofcal.com, or your respective Pacific Western Bank or Banc of California branch until our two banking
systems are integrated, which is currently expected in the first half of 2024.
Please call Banc of California Client Support with any questions at 877-770-BANC (2262).
ENROLL IN BUSINESS ONLINE OR BUSINESS ONLINE PRO
First, please contact your Relationship Manager, or call 855-351-BANC (2262) to sign-up.
ENROLL IN 4 EASY STEPS
STEP 1: GATHER INFORMATION
We will email you with:
- The Name of Your Online Service – Business Online or Business Online Pro. You will be assigned to Business Online Pro if you requested advanced Information Reporting, Foreign Wires, Integrated Payables, Remote Check Deposit, Positive Pay, or Lockbox.
- Company ID and User ID – They are both needed for login.
- Software Activation Key – This is an 8-digit alphanumeric code sent by secure email. It is needed to activate each software installation including the mobile banking app, the secure browser or the mobile token app. User Administration, Wires, and ACH Origination approvals require one of these software options.
STEP 2: LOG IN
Refer to the emails or information you receive from us or from the Administrator at your Company.
- Link to your service: Business Online or Business Online Pro.
- Enter your case sensitive Company ID and User ID and select Login.
- Enter the case sensitive Password and select Login.
- Follow the prompts to log in.
For details, see our Business Online or Business Online Pro Quick Reference Guides for login help.
STEP 3: EXPLORE YOUR SERVICES
Login, explore and refer to these helpful resources.
STEP 4: SETUP MOBILE APP AND SECURITY SOFTWARE
Go to Choose and Set Up Your Security Token Software and Mobile App.
MOBILE BANKING APPLICATION
The mobile banking app lets you access account details, complete mobile deposits, and make account transfers. It supports wire and ach entry using existing payees or templates, and it lets you approve transactions.
CONNECT WITH A RELATIONSHIP MANAGER
Monday – Friday
8:30 a.m.—5:30 p.m. PT