At Banc of California, we do all we can to help you achieve your financial goals. That often starts with asking you all the right questions.

However, there are some questions we’ll never ask you unexpectedly, especially online. You can Banc On It.

Your security is our priority, no questions asked.

Banc of California strives to help you achieve your goals, with exceptional, responsive service and a complete range of commercial and business banking products. We hope you’ve already experienced the level of attention we give our clients with every interaction, whether in person, online or over the phone.

All of our employees have been trained to know what they can and cannot ask our clients about their accounts. That’s how you know you’re working with a Banc of California employee, and how you can detect when you’re not.

Scam artists, bank imposters and bad actors.

With scams and internet fraud on the rise, it’s important for our clients to know what Banc of California employees will never ask you, at any time, under any circumstances.

This is an important issue because the majority of scams start with fraudulent messages from people who are pretending to be from your bank or credit card provider. These deceptive messages typically come via email or text and may include links. Here are examples of current scams today you may encounter:

Zelle®¹ imposters: As you may know, we have partnered with Zelle® to offer you a quick and safe way to send and receive money to and from friends and others. Scammers, however, may call you pretending to be either a Banc of California or utility company employee, directing you to make a payment through Zelle® or risk a service shutdown. That’s not how we work and that’s not how Zelle® works. You’re in charge of when to use Zelle®―no one else is.

Text message/phone call fraud: Scammers are bold and will make phone calls or send text messages from numbers that may seem to be from Banc of California. A scam message will ask you for personal or account information. Please know that we will never ask for any personal identifiable information (PII), and we will most likely never call you unexpectedly. If you’re ever in doubt about a call you receive from someone claiming to be a Banc of California representative, please hang up―you won’t hurt our feelings. Then, call our direct line at 877-770-BANC (877-770-2262) or your Relationship Manager.

The more you know, the better we can work together to protect your accounts.

¹U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. See your Zelle® Payment Service Agreement for more details. Standard text and data rates from your mobile phone carrier may apply. Available services are subject to change without notice. Zelle® is intended for sending money to family, friends, and people you know and trust. It is recommended that you do not use Zelle® to send money to people you don’t know. Neither Banc of California nor Zelle® offer a protection program for any authorized payments made with Zelle®.
Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC. and are used herein under license.