ALERT: BEWARE OF BANK IMPERSONATION CALLS, TEXTS AND EMAIL
Please note that the banking industry has observed a concerning rise in impersonation scams that aim to take over bank accounts and steal money using Zelle, ACH or wire. Before you provide any information to an email request, text or phone call, please make sure you know the identity of anyone requesting information or call our Client Care Center at 877-770-2262 for verification.
MASTERCARD® ACTIVATION
Activate your new debit card today.
ENJOY A RANGE OF OPTIONS AND A PERSONAL BANKING RELATIONSHIP.
Consult a Client Service Representative for help creating a personalized banking solution that’s just right for your needs.
GET STARTED
Monday – Friday
8:00 a.m.—5:30 p.m. PT
Saturday
9:00 a.m.—1:00 p.m. PT
Follow these 3 steps to activate:
STEP 1: CALL
1-877-420-5514 to activate your new MasterCard and select a PIN number
STEP 2: SIGN
the back of your new MasterCard
STEP 3: NOTIFY MERCHANTS
of your new card number if they automatically bill your debit card
GET TO KNOW YOUR NEW MASTERCARD®
ENHANCED BENEFITS
Banc of California Debit Mastercard®
Chip Technology Improves the global usability and security of your card as more merchants at home and abroad switch to advanced chip card terminals.
Extended Warranty Doubles most manufacturer or U.S. store brand warranties for up to one additional year.1
Identity Theft Resolution Services Assists you with credit bureau notification and debit card replacement and provides you with an ID Theft Affidavit should you become the victim of Identity Theft.1
MasterCard Airport Concierge™ Provides a discount on Meet and Greet services to assist you with airport arrivals, departures and connections. Plus, at select airports, expedited security/immigration processing.
MasterCard Global Service™ Provides 24 hour a day, seven day a week assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs.1
MasterCard Priceless® Cities Offers unique access and special experiences so you can enjoy more of the cities you love.2 Learn more»
Enhanced ID Theft Protection Provides Identity theft and fraud detection, ID theft alerts, emergency wallet replacement and expert resolution services to help keep your information safe.
Satisfaction Guarantee Can provide a refund of up to $250 if you are dissatisfied with a purchase and the merchant will not accept a return within 60 days of the purchase date.1
Zero Liability Means that in the event that your card is used to make unauthorized purchases—whether made in a store, by phone, or online—you won’t be held liable.3
ENHANCED BENEFITS
Banc of California Business Debit Mastercard®
Chip Technology Improves the global usability and security of your card as more merchants at home and abroad switch to advanced chip card terminals.
Enhanced ID Theft for Small Business Provides Identity theft and fraud detection, ID theft alerts, emergency wallet replacement and expert resolution services to help keep your information safe.
NEW! Cellular Phone Protection Provides reimbursement for actual cost to repair or replace a damaged or stolen eligible cellular phone.1
Mastercard Travel and Lifestyle Services Provides a suite of benefits, amenities and upgrades, preferential treatment and premium travel offers from best-in-class travel companies across hotels, air travel, tours, cruises, car rental and more. Learn more»
NEW! Intuit Product Discounts Receive discounts on Quickbooks online and TurboTax products.
MasterCard Global Service™ Provides 24 hour a day, seven day a week assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs.1
MasterRental Insurance Can provide reimbursement for physical damage to or theft of a rental vehicle.1
NEW! Shoprunner Program Receive unlimited free 2-day shipping and free return shipping on purchases at more than 140 online stores. Visit shoprunner.com/mastercard.
Zero Liability Means that in the event that your card is used to make unauthorized purchases—whether made in a store, by phone, or online—you won’t be held liable.3
MasterCard Easy Savings® Program Pay with your eligible MasterCard business card and save on the things that make doing business easier. Learn more and register at EasySavings.com.
BUSINESS INSIGHTS
Our Business Insights library offers a wide range of knowledge and thought leadership resources to help you:
- Protect against a wide range of payment fraud attacks and other scams
- Manage your business for maximum efficiency
- Add value to your banking processes and financial strategies
1 For details, click the “View Benefit Details” link above.
2 Certain restrictions apply. See www.mastercard.us/zero-liability for details.