ALERT: BEWARE OF BANK IMPERSONATION CALLS, TEXTS AND EMAIL
Please note that the banking industry has observed a concerning rise in impersonation scams that aim to take over bank accounts and steal money using Zelle, ACH or wire. Before you provide any information to an email request, text or phone call, please make sure you know the identity of anyone requesting information or call our Client Care Center at 877-770-2262 for verification.
BANC OF CALIFORNIA
Business Account Resource Center
EXISTING BANC OF CALIFORNIA BUSINESS CLIENTS
Banc of California and Pacific Western Bank are combining their banking systems to give you more capabilities and convenience.
This business account resource center provides updated important information to assist you with a smooth transition. Please check back often. Documents will be added as they become available.
THINGS TO KNOW
-
Your account(s) will move to a new banking system, and this may change the process for you to access your account(s) and/or perform certain services.
-
You may see changes to the name or type of account(s) as we modify or improve the banking solutions and service capabilities we are able to offer as a combined bank.
-
There may be some changes to the terms and conditions of your account(s). Please review all the information contained in the welcome guide, as well as important account disclosures and agreements.
BUSINESS ONLINE
Online Banking Demo
Ready to see the new Business Online? This self-guided tour allows you to navigate a sample version of your new online service at your own pace.
NEW BUSINESS ONLINE
USER GUIDES
- First Time Login
- Login and Setup Checklist
- Admin User Password Reset Guide
- User Creation and Administration
- Statements & Alerts
- Bill Pay
- ACH Origination & Approval
- Sending a Wire Transfer
- Wire Import Guide
- FX Portal User Guide
- Positive Pay
- Remote Deposit
- Remote Deposit: Admin
- Remote Deposit: Self Install
- QuickBooks Desktop Conversion Instructions
- QuickBooks Online Conversion Instructions
- Quicken Conversion Instructions
NEW BUSINESS DISCLOSURES
- Change Notice Cover Letter
- Deposit Account Agreement and Disclosure
- Electronic Fund Transfer (EFT) Agreement
- Automated Sweep Service Agreement
- Product Disclosure and Terms Business
- Select High Yield MMDA Business
- Account Disclosure IOLTA
- Acceptance of Treasury Management Services
- Treasury Management Services Disclosure
- Business Online Service Description
- Automated Clearing House (ACH) Service Description
- Addendum to the ACH Service Description
- Remote Deposit Capture (RDC) Service Description
- Check & ACH Positive Pay Service Description
- Secure File Transfer Protocol (SFTP) Service Description
- Integrated Payables Service Description
- Cash Vault and Deposit Service Description
- Multiple-Entity Access, Agency, and Joinder Agreement
- Check Corporate Payor Report Service Description
- API and Connectivity Master Service Gateway Access Service Description
- Inbound SWIFT Data Addendum to the Business Online Service Description
- ACH Origination / Third Party Sender Agreement
- SWIFT (Outbound) Services. Society for Worldwide Interbank Financial Telecommunications (“SWIFT”) Authorization Agreement
NEED ASSISTANCE?
Your Relationship Manager, local branch and our Client Care Center are ready to assist you and answer any questions.
BANC OF CALIFORNIA
WELCOME GUIDE
Our banking systems will merge beginning Friday, July 19, and ending Monday, July 22. We understand that system changes affect you, so we have created this guide to lead you through the transition.
Download or view online important information regarding the system conversion.