Choose and Set Up Your Security Token Software and Mobile App

You can choose among these software options to help protect your access to Business Online or Business Online Pro. Users who enter or approve Wires or ACH Originations must use one of these options.

  1. Select from one or more of the following options and install the software on or before your upgrade date so that it is ready to activate and you can begin using it when you need it.
Software Type Advantage How You Use It Get the Software
Secure Browser Our recommended and highest PC security option, the secure browser doesn’t require a separate token code. This makes logins and approvals faster.
  1. Login with your secure browser and PIN
  2. Approve transactions with your password
  3. Allows different users to login using the same browser installation.
Find the Secure Browser download link on the Business Online or Business Online Pro login pages.
Mobile Token App Take this portable token wherever you take your mobile or tablet device. It generates a token code to use in your standard browser session.
  1. Login with your Internet Explorer, Chrome, Firefox, or Safari browser and password.
  2. Use your Mobile Token App code to approve transactions when prompted in your browser.

Get this app:

Banc of California Token App
Download on the App StoreGet it on Google Play

Or, search for Banc of California Business Token

Mobile Banking App Secure banking on your mobile phone or tablet, this app doesn’t require a separate token, enables faster logins or approvals, and allows fingerprint and face recognition login.
  1. Login with your Mobile App and PIN.
  2. Approve transactions with your Mobile App PIN.
  3. App dedicated to a single user, the phone owner.

Get this app:

Banc of California Token App
Download on the App StoreGet it on Google Play

Or, search for Banc of California Business

2. Install your software, open it, and follow the prompts:

  • On a PC, you will need administrative rights to install the software.
  • We will send each user their own software activation key via secure email just before the upgrade date. It can be used three times, and expires in about one month. Call us if you can’t find it.
  • Open the installed software, enter the 8-digit software activation key when prompted, and follow the prompts on screen.

3. For help, see the Step-by-Step Security Software Setup guide.

If you have any questions, select Contact Us, or call us at 855-351-BANC (2262), from 8:30 AM to 5:30 PM on business days.