FREQUENTLY ASKED QUESTIONS

• By merging, we created the third-largest bank headquartered in California, with an enhanced financial position, creating significant benefits for our clients.
• As a result, we are better positioned to provide exceptional service, enhanced product offerings and expertise to our clients and the communities in which we operate.

Banc of California is a premier relationship-focused business bank that has served clients for over 80 years. We have a deep commitment to building relationships with clients and communities and supporting your financial goals.

• You will continue to enjoy the same relationship with our team as you always have. We value the relationship you share with our team, and it is important to us that you continue to work with someone who knows you and your business.
• We expect your Relationship Manager or Banker will have access to more solutions and capabilities to help you and your business thrive as we fully integrate the two banks.

• Not immediately. We will continue to provide the same great products and services we currently provide until we complete a full integration. In the meantime, you can continue to access your accounts and conduct transactions as usual.
• As we integrate our team members and systems, we expect we’ll have stronger capabilities, including improved efficiencies, elevated client experience and enhanced technology and product offerings to better serve our clients.
• We are working hard to convert all agreements, signage and processes to reflect the newly combined bank, which will operate under the name Banc of California. Until that process is completed and updates to your account agreements, documentation and bank signage have been made, you may continue to see the names “Pacific Western Bank” and “Banc of California” Please note that you will receive amended agreements and other documentation related to your accounts in the near future. In the meantime, your existing agreements and other documentation will remain in place with, and any agreements you sign related to your accounts will be with, the newly combined bank, Banc of California.
• In the meantime, our team remains focused on continuing to support our clients as we’ve always done.

As always, we encourage you to remain vigilant and carefully monitor all account activity. Pacific Western Bank or Banc of California will never contact you via email, text or phone to request your account information, password or other sensitive details. If you come across any suspicious activity or have security concerns about your account, please report it right away at 877-770-BANC (2262).

Not until our systems are integrated, which we expect will be completed in the first half of 2024. Until that time, please continue to visit Pacific Western Bank branches to conduct your business.

• There’s no impact to your deposit insurance coverage if you have funds at only one of the two merged banks. Your deposits continue to be insured by the FDIC, up to the standard limit of $250,000 per depositor for each ownership category.
• If you have deposits at both banks, eligible deposits from each bank remain separately insured by the FDIC for a grace period of six months after the bank merger. This grace period began when the merger closed and gives you the opportunity to rearrange your deposit accounts to maximize your FDIC insurance.
• We also have options that would allow protection for funds beyond the $250,000 per-institution maximum and there may be additional FDIC insurance available to certain holders of Certificate of Deposit (CD) accounts. Should you have any questions or need further information regarding your deposit insurance coverage or any other aspect of your accounts, please do not hesitate to contact your local branch or Relationship Manager.
• You can also use the FDIC deposit insurance calculator, which can be found at: https://edie.fdic.gov/calculator.html.

• It remains business as usual, and we do not expect any changes to the branches we operate until we complete a full system integration.
• Once the system integration is completed, we expect clients to benefit from a larger bank with more branch locations.

We are committed to providing our exceptional deep-relationship service to all our clients throughout the country.